Professional Certificate in CRM for Impactful Results

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The Professional Certificate in CRM for Impactful Results is a comprehensive course that equips learners with the essential skills needed to excel in Customer Relationship Management (CRM). This program emphasizes the importance of CRM in driving business growth, improving customer satisfaction, and enhancing profitability.

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AboutThisCourse

In today's customer-centric world, CRM skills are in high demand across industries. This course offers learners the opportunity to gain a deep understanding of CRM strategies, tools, and best practices, making them highly valuable to potential employers. Throughout the course, learners will acquire hands-on experience with leading CRM platforms, enabling them to effectively manage customer relationships, analyze customer data, and make data-driven decisions. By the end of the course, learners will be equipped with the skills needed to drive impactful results through CRM, thereby advancing their careers in this critical field.

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CourseDetails

• Introduction to CRM: Understanding CRM basics, its importance, and benefits for businesses.
• CRM Strategy: Developing a successful CRM strategy for impactful results.
• Data Management in CRM: Managing customer data, data privacy, and security.
• CRM Integration: Integrating CRM with other business systems and tools.
• Customer Relationships: Building and maintaining strong customer relationships.
• CRM Analytics: Analyzing CRM data for actionable insights and decision making.
• CRM Personalization: Personalizing customer experiences using CRM.
• Sales and Marketing Automation: Automating sales and marketing processes with CRM.
• CRM Training and Adoption: Training staff on CRM use and ensuring successful adoption.

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN CRM FOR IMPACTFUL RESULTS
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London School of International Business (LSIB)
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05 May 2025
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