Masterclass Certificate in CRM for Customer Acquisition

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The Masterclass Certificate in CRM for Customer Acquisition is a comprehensive course designed to equip learners with the essential skills needed to excel in customer relationship management and acquisition. This program focuses on the importance of CRM in today's digital age and how it can help businesses streamline their customer acquisition processes.

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AboutThisCourse

In this course, you will learn how to leverage CRM tools and strategies to acquire new customers, build long-lasting relationships, and drive business growth. The curriculum covers key topics such as CRM data analysis, customer segmentation, lead generation, sales automation, and marketing personalization. With the increasing demand for CRM professionals across industries, this certificate course provides learners with a unique opportunity to enhance their skills and stand out in a competitive job market. By completing this program, learners will be equipped with the knowledge and practical skills needed to succeed in CRM roles and advance their careers in this high-growth field.

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CourseDetails

โ€ข CRM Fundamentals: Understanding CRM and its importance in customer acquisition
โ€ข Customer Segmentation: Identifying and targeting ideal customer groups for acquisition
โ€ข Data-Driven Marketing: Leveraging data for personalized and effective marketing campaigns
โ€ข Lead Management: Tracking, scoring, and converting leads efficiently
โ€ข Customer Journey Mapping: Visualizing and optimizing the customer experience
โ€ข Multi-Channel Marketing: Integrating various channels to reach and convert prospects
โ€ข CRM Analytics: Measuring and improving CRM performance with data analysis
โ€ข Sales & Marketing Alignment: Collaborating to create seamless customer experiences
โ€ข CRM Strategy: Developing a comprehensive plan for successful CRM implementation

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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MASTERCLASS CERTIFICATE IN CRM FOR CUSTOMER ACQUISITION
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London School of International Business (LSIB)
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05 May 2025
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