Certificate Social Media & Longevity: Customer Relationship Management

Name: Certificate Social Media & Longevity: Customer Relationship Management
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The Certificate Social Media & Longevity: Customer Relationship Management course is a vital program for professionals seeking to enhance their digital marketing and customer engagement skills. In today's fast-paced business environment, building and maintaining strong customer relationships is crucial for success.

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AboutThisCourse

This course focuses on the importance of social media in customer relationship management (CRM) and provides learners with essential skills for career advancement. Learners will explore various social media platforms, tools, and strategies to engage customers, build brand loyalty, and drive business growth. With the increasing demand for digital marketing professionals, this course offers a unique opportunity to gain a competitive edge in the industry. By completing this program, learners will be equipped with the skills and knowledge to develop and implement effective social media CRM strategies, making them highly valuable to potential employers.

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CourseDetails

• Social Media & Customer Relationship Management
• Understanding Social Media Platforms
• Building a Social Media Strategy for CRM
• Engaging Customers through Social Media
• Monitoring and Measuring Social Media Performance
• Social Listening for Customer Insights
• Personalization in Social Media CRM
• Social Media Customer Support & Service
• Managing Customer Communities on Social Media
• Ethics and Compliance in Social Media CRM

CareerPath

The Certificate in Social Media & Longevity: Customer Relationship Management prepares professionals for a variety of rewarding roles in the ever-evolving social media landscape. The demand for skilled experts in this field has led to a surge in job opportunities and competitive salary ranges. With a focus on building and managing customer relationships, this program equips learners with in-demand skills to succeed in the UK market. Roles in Social Media & Longevity: 1. **Social Media Specialist**: As a social media specialist, you'll create engaging content, monitor social media platforms, and develop marketing strategies to increase brand awareness. This role requires creativity, strong communication skills, and a solid understanding of digital marketing. 2. **Customer Relationship Manager**: In this role, you'll manage customer interactions, respond to queries, and build long-term relationships with clients. A strong background in customer service, communication, and problem-solving is essential for success. 3. **Data Analyst**: Data analysts collect, process, and interpret complex data sets to help businesses make informed decisions. This role demands a keen eye for detail, strong analytical skills, and proficiency in data analysis tools. 4. **Content Curator**: Content curators research, select, and organize relevant content to engage and educate target audiences. This role requires a deep understanding of the target audience, content creation, and search engine optimization (SEO) strategies. With a Certificate in Social Media & Longevity: Customer Relationship Management, professionals can tap into the booming UK job market and secure exciting roles in their desired fields. The program provides a solid foundation in the essential skills and knowledge required to excel in social media management and customer relationship management.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE SOCIAL MEDIA & LONGEVITY: CUSTOMER RELATIONSHIP MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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