Advanced Certificate Social Media Crisis Management: Gen Z

Name: Advanced Certificate Social Media Crisis Management: Gen Z
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The Advanced Certificate in Social Media Crisis Management: Gen Z is a crucial course designed to meet the growing industry demand for experts who can manage and mitigate digital crises. This program equips learners with essential skills to handle social media emergencies, especially those involving Generation Z - the most digitally connected demographic.

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AboutThisCourse

In this age of instant communication and viral content, a single misstep can quickly escalate into a full-blown crisis. This course provides the knowledge and tools to navigate these challenges, ensuring that organizations maintain their reputation and trust. By the end of this course, learners will be able to create effective crisis management plans, respond swiftly and appropriately to digital emergencies, and utilize social listening tools. These skills are not only valuable for PR and communications roles but are also increasingly important for managers in all sectors.

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CourseDetails

• Understanding Social Media Crisis Management for Gen Z: An Overview
• Identifying Social Media Crisis: Primary Indicators and Red Flags
• Gen Z Social Media Behavior: Insights and Trends for Crisis Management
• Building a Robust Social Media Crisis Management Plan: Best Practices
• Effective Communication Strategies during a Social Media Crisis: Gen Z Audience
• Social Media Monitoring and Measurement Tools: Harnessing Technology for Crisis Management
• Case Studies: Successful Social Media Crisis Management in Gen Z Era
• Legal and Ethical Considerations in Social Media Crisis Management
• Post-Crisis Evaluation and Continuous Improvement: Lessons Learned

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE SOCIAL MEDIA CRISIS MANAGEMENT: GEN Z

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London School of International Business (LSIB)

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05 May 2025

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