Executive Development Programme in AI for Customer-Focused Strategies

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The Executive Development Programme in AI for Customer-Focused Strategies is a certificate course designed to empower professionals with the essential skills to leverage AI in customer-centric strategies. In today's data-driven world, AI has become a critical tool for businesses seeking to enhance customer experience, improve operational efficiency, and drive growth.

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AboutThisCourse

This programme is of paramount importance for professionals in marketing, sales, customer service, and data analysis, as it provides a comprehensive understanding of AI applications in customer-focused strategies. Learners will gain hands-on experience with AI tools and techniques, enabling them to make informed decisions and drive innovation in their organizations. With the growing industry demand for AI skills, this course is an excellent opportunity for professionals to stay ahead of the curve and advance their careers. Upon completion, learners will be equipped with the skills to design and implement AI-powered customer-focused strategies, making them valuable assets in their organizations and the job market.

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CourseDetails

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Unit 1: Introduction to Artificial Intelligence (AI) and its Role in Customer-Focused Strategies
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Unit 2: Understanding Customer Data and Analytics for AI Implementation
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Unit 3: AI-Powered Customer Segmentation and Personalization
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Unit 4: AI-Driven Customer Support and Service Solutions
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Unit 5: AI in Sales and Marketing: Opportunities and Challenges
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Unit 6: Ethical Considerations and Regulations in AI for Customer-Focused Strategies
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Unit 7: Developing an AI Strategy for Customer-Centric Organizations
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Unit 8: Measuring and Evaluating the Impact of AI on Customer-Focused Strategies
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Unit 9: Future Trends and Innovations in AI for Customer-Focused Strategies
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Unit 10: Overcoming Barriers and Resistance to AI Implementation in Customer-Focused Organizations

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN AI FOR CUSTOMER-FOCUSED STRATEGIES
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London School of International Business (LSIB)
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05 May 2025
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