Executive Development Programme Social Media & Customer Engagement

Name: Executive Development Programme Social Media & Customer Engagement
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The Executive Development Programme in Social Media & Customer Engagement is a certificate course designed to empower professionals with the necessary skills to excel in today's digital landscape. This programme emphasizes the importance of social media in driving customer engagement, brand awareness, and business growth.

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AboutThisCourse

With the rapid increase in social media usage, there is a growing demand for professionals who can leverage these platforms to create meaningful connections with customers. This course equips learners with essential skills, including social media strategy, content creation, data analysis, and customer relationship management. By completing this programme, learners will be able to design and implement effective social media strategies, measure the success of their campaigns, and foster long-lasting customer relationships. These skills are vital for career advancement in various industries, including marketing, public relations, and customer service. Invest in this course to stay ahead in the ever-evolving digital world and drive business success through social media and customer engagement.

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CourseDetails

• Social Media Strategy for Executive Development
• Understanding Social Media Platforms
• Customer Engagement Metrics and Analytics
• Social Media Content Creation and Curation
• Social Listening and Monitoring for Customer Engagement
• Paid Social Media Advertising for Executive Audiences
• Social Media Crisis Management and Escalation Protocols
• Social Media ROI and Value Proposition
• Integrating Social Media with Overall Marketing Strategy

CareerPath

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The Executive Development Programme for Social Media & Customer Engagement is designed to empower professionals to excel in today's digital landscape. This section showcases the most in-demand roles and their respective market shares through a 3D pie chart. Roles like Social Media Manager (35%), Digital Marketing Specialist (25%), Customer Engagement Manager (20%), and Content Marketing Specialist (15%) have a significant presence in the industry. Additionally, SEO Specialist roles make up the remaining 5% of the market. These statistics highlight the importance of understanding and mastering these roles for professionals seeking career growth and success in the ever-evolving digital world.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME SOCIAL MEDIA & CUSTOMER ENGAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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