Masterclass Certificate Assertiveness & Conflict Management
-- ViewingNowThe Masterclass Certificate in Assertiveness & Conflict Management is a comprehensive course designed to equip learners with essential skills for effective communication, conflict resolution, and career advancement. This program emphasizes the importance of assertiveness as a key leadership trait, empowering learners to express their thoughts, needs, and feelings in a respectful, confident manner.
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โข Understanding Assertiveness: Definition, Importance & Key Components
โข Assertive Communication Techniques & Strategies
โข Identifying & Overcoming Barriers to Assertiveness
โข Conflict Management: Definition, Types & Early Identification
โข Conflict Resolution Techniques & Strategies
โข Managing Emotions During Conflict: Self-Awareness & Self-Regulation
โข Negotiation Skills for Conflict Management
โข Building & Maintaining Positive Relationships in Conflict Situations
โข Navigating Organizational Politics in Conflict Management
โข Developing & Implementing an Assertiveness & Conflict Management Action Plan
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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