Masterclass Certificate in E-commerce Sales: Customer Journey Analysis

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The Masterclass Certificate in E-commerce Sales: Customer Journey Analysis is a comprehensive course that equips learners with the essential skills to analyze and optimize the customer journey in e-commerce sales. This certification is crucial in today's digital age, where understanding customer behavior is vital for business success.

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AboutThisCourse

With the growing demand for e-commerce professionals, this course offers a unique advantage for career advancement. Learners will gain in-depth knowledge of customer journey mapping, funnel analysis, and conversion rate optimization, making them highly sought after in the industry. The course covers various topics, including data-driven decision making, user experience design, and A/B testing. By the end of this course, learners will be able to create data-driven strategies, improve customer satisfaction, and increase sales conversion rates. This certification is a must-have for anyone looking to excel in e-commerce sales and customer experience management.

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CourseDetails


• Customer Journey Mapping
• Understanding Customer Segments
• Analyzing Customer Touchpoints
• E-commerce Sales Funnel Analysis
• Customer Behavior Analytics
• Conversion Rate Optimization
• Personalization Strategies in E-commerce
• Measuring Customer Satisfaction and Loyalty
• Using Data Visualization Tools for Customer Journey Analysis
• Best Practices in E-commerce Customer Journey Analysis

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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MASTERCLASS CERTIFICATE IN E-COMMERCE SALES: CUSTOMER JOURNEY ANALYSIS
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London School of International Business (LSIB)
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05 May 2025
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