Masterclass Certificate in CRM for Competitive Advantage

Name: Masterclass Certificate in CRM for Competitive Advantage
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The Masterclass Certificate in CRM for Competitive Advantage is a comprehensive course designed to equip learners with essential skills for career advancement in the customer relationship management industry. This course emphasizes the importance of CRM in gaining a competitive edge by effectively managing customer relationships and harnessing data-driven insights.

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AboutThisCourse

In high demand, CRM professionals are needed to drive business growth and improve customer experiences. This course provides learners with practical knowledge and applied skills in CRM, analytics, and digital marketing, enabling them to make informed decisions and optimize customer interactions. By the end of this course, learners will have gained a deep understanding of CRM strategies, tools, and technologies, and will be able to demonstrate their expertise in managing customer relationships, leveraging data, and driving business success. This masterclass certificate will serve as a powerful differentiator for career advancement and is an excellent investment for professionals looking to excel in the field of CRM.

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CourseDetails

• Customer Relationship Management (CRM) Fundamentals
• CRM Strategy and Implementation
• Data Analysis and Insights in CRM
• CRM Integration with Marketing Automation
• Sales Force Automation with CRM
• CRM for Customer Service and Support
• Mobile CRM and Social Media Integration
• Personalization and Customer Experience in CRM
• CRM Analytics and Performance Metrics
• Future Trends and Innovations in CRM

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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MASTERCLASS CERTIFICATE IN CRM FOR COMPETITIVE ADVANTAGE

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London School of International Business (LSIB)

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05 May 2025

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