Certificate in Journey Mapping and Visualization

Name: Certificate in Journey Mapping and Visualization
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The Certificate in Journey Mapping and Visualization is a comprehensive course designed to equip learners with the essential skills to create effective customer journey maps and visualizations. This course is critical for professionals seeking to advance their careers in UX/UI design, marketing, customer experience, and product management.

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AboutThisCourse

In today's customer-centric world, understanding the customer journey is vital for businesses to succeed. This course provides learners with the knowledge and tools to visualize and analyze customer touchpoints, pain points, and opportunities for improvement. By gaining these skills, learners can help organizations improve customer satisfaction, increase loyalty, and drive business growth. Upon completion of this course, learners will have a deep understanding of customer journey mapping and visualization techniques, and will be able to apply these skills in real-world scenarios. With the demand for these skills on the rise, this course is an excellent investment for professionals looking to stay ahead of the curve and advance their careers.

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CourseDetails

• Journey Mapping Fundamentals
• Customer Experience (CX) Basics
• Creating Customer Personas
• Mapping Customer Touchpoints
• Visualizing Customer Journeys
• Analyzing Journey Maps
• Improving Customer Experience with Journey Mapping
• Digital Journey Mapping Tools
• Stakeholder Communication and Collaboration
• Journey Mapping Best Practices and Case Studies

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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CERTIFICATE IN JOURNEY MAPPING AND VISUALIZATION

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London School of International Business (LSIB)

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05 May 2025

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