Advanced Certificate in Communication & Developing Emotional Intelligence
-- ViewingNowThe Advanced Certificate in Communication & Developing Emotional Intelligence is a comprehensive course designed to enhance your interpersonal and intrapersonal skills. This certificate program emphasizes the importance of effective communication and emotional intelligence in the workplace, making it highly relevant in today's industry.
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• Advanced Communication Theories: An in-depth analysis of communication theories that form the foundation for effective communication. This unit will cover primary theories like Grunig's Excellence Theory, Schramm's Communication Theory, and the Uses and Gratifications Theory. • Emotional Intelligence & Leadership: This unit will explore the connection between emotional intelligence and leadership, focusing on developing self-awareness, self-regulation, motivation, empathy, and social skills in leaders. • Conflict Resolution & Negotiation: Students will learn effective conflict resolution techniques, negotiation strategies, and mediation skills. This unit will focus on managing interpersonal and intergroup conflicts in various settings. • Cross-Cultural Communication: This unit will cover communication strategies for interacting with people from different cultural backgrounds. Students will learn about cultural norms, values, and beliefs and how to adapt their communication style accordingly. • Persuasive Communication: Students will learn how to craft compelling messages, persuade different audiences, and influence behavior. This unit will cover primary persuasion techniques, including ethos, pathos, and logos. • Communication Ethics: This unit will explore ethical issues in communication, including privacy, truthfulness, and accountability. Students will learn how to make ethical decisions and communicate ethically in various settings. • Presentation Skills: This unit will focus on developing effective presentation skills, including public speaking, body language, and visual aids. Students will learn how to engage audiences, structure presentations, and communicate complex ideas clearly. • Crisis Communication: Students will learn how to manage communication during a crisis, including developing crisis communication plans, communicating with stakeholders, and managing media relations. • Advanced Writing Skills: This unit will focus on developing advanced writing skills, including grammar, style, tone, and voice. Students will learn how to write effectively for different audiences and purposes, such as business writing, technical writing, and creative writing.
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- ProficiencyEnglish
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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