Executive Development Programme Data-Driven Customer Experience

Name: Executive Development Programme Data-Driven Customer Experience
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The Executive Development Programme in Data-Driven Customer Experience is a certificate course that empowers professionals with the skills to leverage data for enhancing customer experiences. In today's data-driven world, understanding customer behavior through data is crucial for business success.

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AboutThisCourse

This course is designed to meet the growing industry demand for data-savvy professionals who can drive customer experience strategies. The programme equips learners with essential skills in data analysis, customer journey mapping, and experience design. It provides hands-on experience with cutting-edge data analytics tools and methods, enabling learners to extract valuable insights from complex data sets. By the end of the course, learners will be able to design and implement data-driven customer experience strategies that drive business growth and profitability. This course is ideal for marketing professionals, customer experience managers, data analysts, and business leaders who want to stay ahead of the curve in the rapidly evolving field of data-driven customer experience. By completing this programme, learners will gain a competitive edge and open up new career advancement opportunities in their field.

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CourseDetails

• Data-Driven Customer Experience Framework
• Understanding Customer Segments and Personas
• Data Collection Methods for Customer Experience
• Data Analysis Techniques for Customer Insights
• Customer Journey Mapping and Data Visualization
• Implementing Data-Driven Customer Experience Strategies
• Measuring and Evaluating Data-Driven Customer Experience
• Leveraging AI and Machine Learning for Customer Experience Analytics
• Ethics and Data Privacy in Data-Driven Customer Experience

CareerPath

The above code creates a 3D pie chart displaying popular roles in the UK related to data-driven customer experience in executive development programmes. The chart uses Google Charts library and is designed with a transparent background and no added background color. It is also responsive, adapting to different screen sizes. The chart presents the following roles: * Customer Success Manager * Data Analyst * User Experience Designer * Marketing Analytics Manager * CRM Manager * Salesforce Administrator Each role is assigned a percentage value based on industry relevance, with the total percentage adding up to 100%. The chart sets the is3D option to true for a 3D effect, with each slice featuring the corresponding role's name and percentage. The slices are color-coded for easy recognition, with each color representing a specific role.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME DATA-DRIVEN CUSTOMER EXPERIENCE

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London School of International Business (LSIB)

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05 May 2025

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