Executive Development Programme in Customer Advocacy & Strategic Communication

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The Executive Development Programme in Customer Advocacy & Strategic Communication is a certificate course designed to empower professionals with the skills necessary to excel in customer-facing roles. In today's experience-driven economy, businesses prioritize customer advocacy to foster loyalty, drive growth, and enhance brand reputation.

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AboutThisCourse

This programme is in high demand as companies recognize the value of strategic communication in building and maintaining customer relationships. By developing a deep understanding of customer needs, preferences, and behaviors, professionals can create personalized experiences that drive customer satisfaction and loyalty. Through this course, learners will acquire essential skills in customer advocacy, stakeholder management, and strategic communication. They will learn how to leverage data-driven insights to inform communication strategies, manage customer relationships, and drive business results. By completing this programme, learners will be well-equipped to advance their careers and contribute to their organization's success.

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CourseDetails

• Executive Communications: Developing and Delivering Effective Messages
• Customer Advocacy: Building Brand Loyalty and Driving Business Growth
• Strategic Communication: Aligning Messaging with Business Objectives
• Stakeholder Engagement: Managing Relationships for Success
• Data-Driven Communication: Leveraging Analytics to Improve Customer Advocacy
• Change Management: Communicating Effectively During Organizational Transitions
• Cross-Cultural Communication: Navigating Global Business Dynamics
• Media Relations: Engaging with Journalists and Influencers
• Crisis Communication: Managing Reputation and Building Resilience

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER ADVOCACY & STRATEGIC COMMUNICATION
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London School of International Business (LSIB)
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05 May 2025
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