Certificate in Twitter for Customer Insights

Name: Certificate in Twitter for Customer Insights
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The Certificate in Twitter for Customer Insights is a comprehensive course designed to help learners leverage Twitter for customer insights and business growth. In an era where social media dominates communication, understanding how to extract valuable customer data from Twitter is essential for any business professional.

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AboutThisCourse

This course covers topics such as Twitter data analysis, social listening, and customer sentiment tracking, providing learners with the skills to make data-driven decisions. With a focus on real-world applications, learners will gain hands-on experience in using Twitter for customer insights and market research. As businesses increasingly turn to social media for customer engagement and insights, the demand for professionals with these skills is on the rise. By earning this certificate, learners will be well-equipped to meet this demand, enhancing their career prospects and contributing to the success of their organizations.

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CourseDetails

• Understanding Twitter as a Social Media Platform
• Setting Up a Twitter Business Account
• Twitter for Customer Engagement
• Utilizing Twitter Advanced Search for Customer Insights
• Twitter Analytics: Analyzing Customer Data
• Creating Effective Twitter Campaigns for Customer Engagement
• Twitter Polls and Surveys for Customer Feedback
• Twitter Listening: Monitoring Customer Conversations
• Integrating Twitter with CRM Systems

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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CERTIFICATE IN TWITTER FOR CUSTOMER INSIGHTS

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London School of International Business (LSIB)

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05 May 2025

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