Executive Development Programme in CX & Immersive Media

Name: Executive Development Programme in CX & Immersive Media
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The Executive Development Programme in CX & Immersive Media is a certificate course designed to empower professionals with the latest tools and techniques in Customer Experience (CX) and Immersive Media. This program emphasizes the importance of CX in today's customer-centric world and explores how Immersive Media can revolutionize business operations and customer engagement.

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AboutThisCourse

In an era where technology drives innovation, this course is in high industry demand. It equips learners with essential skills to stay ahead of the curve and adapt to the ever-evolving market landscape. By understanding and implementing immersive media strategies, such as Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR), professionals can significantly enhance customer experience and satisfaction. This programme not only focuses on theoretical knowledge but also provides practical, hands-on experience to ensure learners are well-prepared for career advancement in various industries, including marketing, sales, customer service, and product development.

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CourseDetails

• Executive Development Programme in Customer Experience (CX) & Immersive Media
• Understanding Customer Experience (CX): Concepts, Importance, and Best Practices
• Immersive Media: Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR)
• Designing Immersive Media Experiences for Improved CX
• CX Metrics and Measuring the Impact of Immersive Media
• Leveraging Data Analytics for Personalized CX in Immersive Media
• Implementing Immersive Media Solutions in Customer Service and Support
• Ethical Considerations and Guidelines for Using Immersive Media in CX
• Leadership and Change Management in CX & Immersive Media
• Case Studies: Successful CX & Immersive Media Integration

CareerPath

The Executive Development Programme in CX & Immersive Media focuses on the growing demand for professionals skilled in customer experience (CX) and immersive media. This programme equips students with the necessary skills to thrive in various roles, such as Customer Experience Managers, UX Designers, Immersive Media Specialists, Data Analysts, and AR/VR Developers. As technology advances and companies increasingly prioritize CX, the job market is seeing a surge in demand for professionals in these fields. A recent survey revealed that 73% of businesses invest in CX as a priority, while the immersive media market is projected to reach $72.8 billion by 2024. In the UK, CX and immersive media professionals can expect competitive salary ranges. The average salary for a Customer Experience Manager in London is £55,000 per year, while UX Designers earn an average of £48,000 per year. Immersive Media Specialists and AR/VR Developers earn £42,000 on average, with Data Analysts taking home an average of £35,000. With the growing importance of CX and immersive media, professionals in these roles can anticipate even more opportunities to excel and contribute to their organizations' success. By focusing on these trends, the Executive Development Programme in CX & Immersive Media prepares students to take advantage of the opportunities arising in this dynamic field.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CX & IMMERSIVE MEDIA

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London School of International Business (LSIB)

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05 May 2025

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