Masterclass Certificate in CRM & Digital Transformation

Name: Masterclass Certificate in CRM & Digital Transformation
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The Masterclass Certificate in CRM & Digital Transformation is a comprehensive course designed to empower professionals with the latest CRM strategies and digital transformation trends. This program emphasizes the importance of customer relationship management in today's digital world and teaches learners how to leverage CRM tools to drive business growth.

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AboutThisCourse

In an era where digital transformation is no longer optional, this course is increasingly relevant. According to IBM, 56% of CEOs are leading digital transformation to streamline processes and improve customer experience. By the end of this course, learners will be equipped with essential skills in CRM, data analysis, and digital transformation. They will understand how to design and implement customer-centric CRM strategies, analyze customer data, and drive digital transformation in their organizations. This will not only enhance their professional value but also accelerate their career advancement in various industries.

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CourseDetails

• CRM Fundamentals
• Digital Transformation Overview
• CRM Strategies in Digital Transformation
• Implementing CRM for Digital Transformation
• Data Analytics and CRM
• Customer Experience Management
• CRM Software and Tools
• Change Management in CRM Digital Transformation
• CRM Digital Transformation Success Stories and Best Practices

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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MASTERCLASS CERTIFICATE IN CRM & DIGITAL TRANSFORMATION

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London School of International Business (LSIB)

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05 May 2025

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