Global Certificate in Peer Support for Conflict Resolution
-- ViewingNowThe Global Certificate in Peer Support for Conflict Resolution is a comprehensive course designed to equip learners with essential skills for effective conflict resolution. This course emphasizes the importance of peer support in managing conflicts, fostering positive relationships, and promoting a harmonious environment in various settings.
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โข Introduction to Peer Support for Conflict Resolution
โข Understanding Conflict: Types, Causes, and Dynamics
โข Peer Support Skills: Communication, Empathy, and Active Listening
โข Conflict Resolution Techniques: Mediation, Negotiation, and Collaboration
โข Cross-Cultural Conflict Resolution: Sensitivity, Awareness, and Adaptability
โข Ethical Considerations: Confidentiality, Impartiality, and Accountability
โข Building and Sustaining Peer Support Networks: Trust, Respect, and Reciprocity
โข Crisis Management and De-escalation Strategies
โข Evaluation and Feedback: Measuring Impact, Continuous Improvement
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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