Certificate Retail Customer Relationship Management

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Certificate in Retail Customer Relationship Management: A Comprehensive Overview The Certificate in Retail Customer Relationship Management is a vital course designed to empower learners with essential skills in customer relationship management specific to the retail industry. This certification focuses on enhancing the learners' understanding of building and maintaining customer relationships, driving sales through customer engagement, and utilizing data-driven strategies for superior customer experience.

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AboutThisCourse

In today's competitive retail landscape, understanding customer relationship management is imperative for career advancement and industry success. This course is designed to meet the growing demand for professionals equipped with the skills to manage and leverage customer relationships effectively. By the end of the course, learners will have acquired a solid foundation in retail customer relationship management principles, tools, and best practices, making them valuable assets in the evolving retail industry.

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CourseDetails

• Understanding Retail Customer Relationship Management (CRM)
• Importance of CRM in Retail Industry
• Key Components of Retail CRM
• Customer Segmentation and Targeting
• Customer Data Management and Analysis
• Personalized Marketing and Sales Strategies
• Multi-Channel Communication and Engagement
• Measuring and Evaluating CRM Success
• Ethical Considerations in Retail CRM

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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CERTIFICATE RETAIL CUSTOMER RELATIONSHIP MANAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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