Certificate in Crisis Communication and Emotional Intelligence

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The Certificate in Crisis Communication and Emotional Intelligence course is a vital program designed to equip learners with the skills to manage complex communication scenarios and navigate crises with empathy and intelligence. In today's fast-paced and interconnected world, the ability to communicate effectively during a crisis is critical for maintaining trust, reputation, and credibility.

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AboutThisCourse

This course is in high demand across various industries, including business, healthcare, government, and non-profit organizations. By completing this program, learners will develop the essential skills needed to respond to challenging situations with confidence, make informed decisions, and lead their teams through difficult times. By focusing on emotional intelligence, this course goes beyond traditional communication training to help learners understand and manage their emotions and those of others. With these skills, learners will be better prepared to communicate effectively in any situation, ensuring their long-term career success and professional growth.

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CourseDetails

• Understanding Crisis Communication
• The Importance of Emotional Intelligence in Crisis Management
• Developing an Effective Crisis Communication Plan
• Key Elements of Crisis Communication: Message Development and Delivery
• Stakeholder Communication and Engagement in Crisis Situations
• Media Relations during a Crisis
• Social Media's Role in Crisis Communication
• Case Studies: Successful and Unsuccessful Crisis Communication Strategies
• Ethical Considerations in Crisis Communication
• Psychological Impact of Crisis and Strategies for Coping

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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CERTIFICATE IN CRISIS COMMUNICATION AND EMOTIONAL INTELLIGENCE
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London School of International Business (LSIB)
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05 May 2025
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