Executive Development Programme in Conflict Resolution and Collaborative Leadership
-- ViewingNowThe Executive Development Programme in Conflict Resolution and Collaborative Leadership is a certificate course designed to empower professionals with the skills necessary to navigate and resolve conflicts in the workplace effectively. This programme is crucial in today's business environment, where diverse teams and cross-functional collaborations can lead to misunderstandings and disputes.
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โข Unit 1: Introduction to Conflict Resolution and Collaborative Leadership
โข Unit 2: Understanding Conflict: Types, Causes, and Dynamics
โข Unit 3: Effective Communication and Negotiation Skills for Conflict Resolution
โข Unit 4: Building and Maintaining Positive Workplace Relationships
โข Unit 5: Managing Emotions in Conflict Situations
โข Unit 6: Mediation and Facilitation Techniques for Conflict Resolution
โข Unit 7: Conflict Resolution Strategies and Tactics
โข Unit 8: Collaborative Leadership: Empowering Teams and Fostering Collaboration
โข Unit 9: Developing a Culture of Conflict Resolution and Collaboration
โข Unit 10: Case Studies and Role-Playing Exercises in Conflict Resolution and Collaborative Leadership
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