Professional Certificate in Social Listening for Enhanced Brand Reputation

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The Professional Certificate in Social Listening for Enhanced Brand Reputation is a comprehensive course that empowers learners with the essential skills to monitor, analyze, and respond to online conversations about their brand. This course is critical for professionals who want to stay ahead in the ever-evolving digital landscape, where brand reputation can be made or broken in a matter of minutes.

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With a strong emphasis on data-driven decision-making, this course teaches learners how to leverage social listening tools and techniques to gain valuable insights into their target audience, competitors, and industry trends. This knowledge is in high demand in industries such as marketing, public relations, and customer experience, making this course a valuable investment in one's career advancement. By the end of this course, learners will have a solid understanding of social listening best practices, how to measure the impact of their social listening efforts, and how to use social listening data to inform business strategy. This knowledge will equip learners with the skills they need to drive brand reputation, customer engagement, and revenue growth.

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โ€ข Introduction to Social Listening
โ€ข Understanding Brand Reputation Management
โ€ข Social Listening Tools and Technologies
โ€ข Monitoring Social Media Channels
โ€ข Analyzing Social Data for Insights
โ€ข Identifying Brand Mentions and Key Topics
โ€ข Responding to Social Conversations
โ€ข Social Listening for Competitive Analysis
โ€ข Building a Social Listening Strategy
โ€ข Ethics and Legal Considerations in Social Listening

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
PROFESSIONAL CERTIFICATE IN SOCIAL LISTENING FOR ENHANCED BRAND REPUTATION
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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