Global Certificate in Customer Relations: A Data-Driven Approach

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The Global Certificate in Customer Relations: A Data-Driven Approach is a comprehensive course designed to empower professionals with essential skills in data-driven customer relations. This certificate course highlights the importance of data-driven decision-making in customer relations and how it can significantly improve customer satisfaction, loyalty, and business growth.

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In today's data-driven world, businesses increasingly rely on data to make informed decisions, and customer relations is no exception. This course provides learners with a solid foundation in data analysis, customer segmentation, and personalization techniques, making them highly valuable in the job market. By completing this course, learners will be equipped with the essential skills to drive customer engagement, improve customer experience, and advance their careers in customer relations. The course is ideal for customer relations professionals, marketing professionals, and business owners looking to enhance their data analysis skills and deliver outstanding customer experiences.

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โ€ข Data-Driven Customer Relations: An Introduction
โ€ข Understanding Customer Segmentation and Profiling
โ€ข Metrics and Key Performance Indicators (KPIs) in Customer Relations
โ€ข Data Analysis Tools and Techniques for Customer Insights
โ€ข Leveraging Customer Relationship Management (CRM) Systems
โ€ข Personalization Strategies in Global Customer Relations
โ€ข Effective Communication and Interaction in Customer Service
โ€ข Measuring Customer Satisfaction and Loyalty
โ€ข Data Privacy and Security in Customer Relations
โ€ข Continuous Improvement in Data-Driven Customer Relations

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
GLOBAL CERTIFICATE IN CUSTOMER RELATIONS: A DATA-DRIVEN APPROACH
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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