Certificate in Social Media Crisis Management: Actionable Plans
-- ViewingNowThe Certificate in Social Media Crisis Management is a crucial course that teaches learners how to effectively manage and navigate through social media crises. In today's digital age, businesses and organizations are at risk of social media backlash that can quickly escalate into a full-blown crisis.
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GBP £ 202
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โข Social Media Crisis Management: An Overview
โข Identifying Social Media Crisis: Early Warning Signals
โข Developing a Social Media Crisis Communication Plan
โข Social Media Listening and Monitoring Tools
โข Creating a Crisis Response Team and Workflow
โข Crafting Effective Social Media Messages During a Crisis
โข Stakeholder Engagement and Communication During a Social Media Crisis
โข Social Media Crisis Simulation and Training
โข Measuring Effectiveness of Social Media Crisis Management
โข Ethical Considerations in Social Media Crisis Management
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