Certificate Assertiveness & Workplace Communication
-- ViewingNowThe Certificate Assertiveness & Workplace Communication course is a powerful learning opportunity that enhances professionals' communication skills, boosting their career growth and productivity. This course highlights the significance of clear, confident, and respectful communication in the workplace.
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โข Understanding Assertiveness: Definition and Importance
โข Effective Communication Skills in the Workplace
โข Recognizing and Managing Emotions for Assertive Communication
โข Techniques for Assertive Communication: Saying No, Expressing Wants, and Standing Up for Yourself
โข Active Listening and Empathy in Assertive Communication
โข Conflict Resolution and Assertiveness: Handling Disagreements and Diffusing Tension
โข Building and Maintaining Positive Work Relationships with Assertiveness
โข Non-Verbal Communication and Assertiveness: Body Language, Tone, and Eye Contact
โข Overcoming Barriers to Assertiveness: Procrastination, Low Self-Esteem, and Fear of Conflict
โข Practical Application of Assertiveness in Workplace Scenarios
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