Masterclass Certificate in Churn Analysis & Business Strategy
-- ViewingNowThe Masterclass Certificate in Churn Analysis & Business Strategy is a comprehensive course that equips learners with essential skills to tackle customer churn, a critical challenge for businesses. This program emphasizes the importance of churn analysis in reducing customer attrition, increasing revenue, and improving overall business strategy.
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โข Unit 1: Introduction to Churn Analysis & Business Strategy
โข Unit 2: Understanding Customer Lifetime Value (CLV) & Churn Rate
โข Unit 3: Data Analysis Techniques for Churn Prediction
โข Unit 4: Machine Learning Models for Churn Prediction
โข Unit 5: Implementing Effective Customer Retention Strategies
โข Unit 6: Analyzing the Impact of Pricing Strategy on Churn
โข Unit 7: Customer Segmentation for Targeted Retention Strategies
โข Unit 8: Improving Customer Service to Reduce Churn
โข Unit 9: Measuring the Success of Retention Strategies
โข Unit 10: Case Studies in Successful Churn Reduction
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