Professional Certificate in Social Media Engagement & Sentiment
-- ViewingNowThe Professional Certificate in Social Media Engagement & Sentiment is a course designed to equip learners with the essential skills to excel in social media management. This program focuses on teaching strategies to increase engagement, analyze sentiment, and measure the impact of social media campaigns on business goals.
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โข Understanding Social Media Engagement
โข Monitoring and Measuring Social Media Sentiment
โข Developing a Social Media Engagement Strategy
โข Best Practices for Social Media Content Creation
โข Building and Managing Online Communities
โข Social Media Customer Service and Relationship Management
โข Utilizing Social Media Analytics Tools
โข Legal and Ethical Considerations in Social Media Engagement
โข Crisis Management on Social Media Platforms
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