Advanced Certificate in Workforce Performance: Strategic Communication
-- ViewingNowThe Advanced Certificate in Workforce Performance: Strategic Communication is a comprehensive course designed to enhance your ability to communicate effectively in a business environment. This certificate program emphasizes the importance of strategic communication in improving workforce performance and productivity.
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โข Strategic Communication Planning: This unit will cover the development of effective communication plans, including the identification of key stakeholders, setting communication goals and objectives, and selecting appropriate communication channels.
โข Change Management Communication: This unit will focus on the communication strategies and tactics necessary for managing change within an organization, including addressing resistance, fostering engagement, and communicating progress.
โข Crisis Communication: This unit will explore the principles and best practices for communicating effectively during a crisis, including message development, media relations, and stakeholder engagement.
โข Internal Communication: This unit will cover the role of internal communication in workforce performance, including employee engagement, change management, and leadership communication.
โข Cross-Cultural Communication: This unit will focus on the impact of culture on communication and strategies for effective cross-cultural communication in the workplace.
โข Interpersonal Communication: This unit will explore the principles of effective interpersonal communication, including active listening, assertiveness, and conflict resolution.
โข Digital Communication: This unit will cover the use of digital communication tools and channels, including social media, email, and instant messaging, in the workplace.
โข Measuring Communication Effectiveness: This unit will focus on the methods and metrics for evaluating the effectiveness of communication strategies and tactics.
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