Professional Certificate in Internal Comms for Agile Organizations
-- ViewingNowThe Professional Certificate in Internal Comms for Agile Organizations is a comprehensive course designed to meet the growing industry demand for professionals who can effectively manage internal communications in today's fast-paced, agile work environments. This course emphasizes the importance of clear, concise, and engaging communication to foster collaboration, build trust, and drive business results.
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Here are the essential units for a Professional Certificate in Internal Comms for Agile Organizations:
โข Agile Methodologies: An overview of Agile principles and practices, including Scrum, Kanban, and Lean, and how they apply to internal communications.
โข Change Communication: Best practices for communicating change initiatives, including how to build support, manage resistance, and ensure adoption.
โข Employee Engagement: Strategies for increasing employee engagement through effective internal communications, including gamification, storytelling, and recognition programs.
โข Measurement and Analytics: Methods for measuring the effectiveness of internal communications, including key performance indicators (KPIs), return on investment (ROI), and data analysis.
โข Multichannel Communications: Techniques for using multiple channels to reach and engage employees, including email, intranets, social media, and mobile devices.
โข Stakeholder Management: Approaches for identifying and managing internal stakeholders, including executives, managers, and frontline employees.
โข Crisis Communication: Protocols for communicating during crises, including risk assessment, message development, and media relations.
โข Cross-Cultural Communication: Strategies for communicating effectively across different cultures and languages, including cultural awareness, sensitivity training, and language translation.
โข Content Creation and Design: Fundamentals of content creation and design, including writing, editing, visual design, and user experience (UX) principles.
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