Advanced Certificate in Social Media Crisis Playbook Design
-- ViewingNowThe Advanced Certificate in Social Media Crisis Playbook Design is a crucial course for professionals seeking to excel in the dynamic world of social media management. This certificate program focuses on developing learners' skills in creating effective crisis playbooks for organizations, ensuring they are well-equipped to handle social media emergencies.
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โข Social Media Crisis Management
โข Crisis Playbook Design Fundamentals
โข Identifying Social Media Risks & Threats
โข Developing Crisis Scenarios & Response Strategies
โข Building a Social Media Listening Program
โข Crafting Effective Crisis Communication Messages
โข Establishing a Cross-Functional Crisis Response Team
โข Social Media Policy Creation & Training
โข Monitoring, Evaluating, & Updating the Playbook
โข Case Studies: Successful Social Media Crisis Playbooks
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