Executive Development Programme in Social Listening & Engagement
-- ViewingNowExecutive Development Programme in Social Listening & Engagement: A certificate course that empowers professionals with the skills to monitor and analyze social media conversations, understand consumer behavior, and build effective engagement strategies. This programme is crucial in today's digital age, where businesses rely heavily on social media for brand awareness, customer engagement, and reputation management.
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โข Social Listening Fundamentals & Listening Framework
โข Data Analysis for Social Listening
โข Social Media Engagement Strategies
โข Building & Managing Online Communities
โข Social Customer Relationship Management (CRM)
โข Social Listening Tools & Technologies
โข Social Analytics & Reporting
โข Content Strategy for Social Media Engagement
โข Reputation Management & Brand Protection
โข Ethical Considerations in Social Listening & Engagement
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