Certificate Prototyping for Retention: Actionable Insights
-- ViewingNowThe Certificate Prototyping for Retention: Actionable Insights is a comprehensive course designed to equip learners with essential skills to enhance customer retention through prototyping. This course highlights the importance of prototyping in identifying customer needs, reducing churn, and increasing revenue.
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โข User Research and Data Collection
โข Defining Retention Metrics
โข Prototyping Tools and Techniques
โข Creating User Personas
โข User Journey Mapping
โข Usability Testing and Analysis
โข Incorporating Feedback and Iterating
โข Actionable Insights Generation
โข Retention Strategy Development
โข Measuring and Evaluating Retention Prototypes
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