Executive Development Programme in UX & Customer Experience Strategy

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The Executive Development Programme in UX & Customer Experience Strategy certificate course is a comprehensive program designed to meet the growing industry demand for experts in user experience (UX) and customer experience management. This course emphasizes the importance of creating seamless and satisfying customer experiences through user-centered design principles and strategies.

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As businesses continue to prioritize customer experience as a key differentiator, there is an increasing need for professionals who can effectively design and implement UX strategies that drive customer loyalty and business growth. This course equips learners with essential skills in UX research, customer journey mapping, prototyping, usability testing, and data analysis, providing a solid foundation for career advancement in this high-growth field. By the end of the program, learners will have developed a deep understanding of the UX design process, gained hands-on experience with industry-standard tools and techniques, and built a portfolio of UX design projects to showcase their skills to potential employers. Overall, this course is a valuable investment in the professional development of any aspiring UX or customer experience strategist.

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โ€ข User Experience (UX) Fundamentals
โ€ข Customer Experience (CX) Strategy and Design
โ€ข UX Research and Analysis
โ€ข User-Centered Design Principles
โ€ข CX Metrics and Analytics
โ€ข UX/CX Design Tools and Techniques
โ€ข Design Thinking and Innovation
โ€ข UX/CX Project Management and Leadership
โ€ข Accessibility and Inclusive Design
โ€ข UX/CX Strategy for Business Growth

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EXECUTIVE DEVELOPMENT PROGRAMME IN UX & CUSTOMER EXPERIENCE STRATEGY
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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