Masterclass Certificate in Conflict Resolution: Building a Culture of Collaboration

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The Masterclass Certificate in Conflict Resolution: Building a Culture of Collaboration is a comprehensive course designed to empower learners with essential skills for career advancement. This program focuses on teaching effective communication, negotiation, and mediation techniques to manage and resolve conflicts in the workplace.

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In today's fast-paced and diverse business environment, conflict resolution skills are increasingly in demand. According to a report by CPP Global, U.S. employees spend around 2.8 hours per week dealing with workplace conflict, resulting in a cost of $359 billion in lost productivity. This course equips learners with the skills needed to reduce these costs and build a culture of collaboration. By completing this course, learners will gain a deep understanding of conflict resolution strategies, emotional intelligence, and effective communication techniques. These skills are not only valuable in the workplace but also in personal relationships, making this course an excellent investment in one's professional and personal development.

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โ€ข Understanding Conflict Resolution: Foundational Concepts
โ€ข The Role of Communication in Conflict Resolution
โ€ข Conflict Analysis: Identifying Interests and Issues
โ€ข Collaborative Approaches to Conflict Resolution
โ€ข Negotiation Techniques for Building Collaboration
โ€ข Mediation Skills for Effective Conflict Resolution
โ€ข Conflict Resolution in Diverse and Multicultural Contexts
โ€ข Building and Sustaining a Culture of Collaboration
โ€ข Conflict Resolution in Organizations: Best Practices
โ€ข Conflict Coaching: Empowering Individuals for Success

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MASTERCLASS CERTIFICATE IN CONFLICT RESOLUTION: BUILDING A CULTURE OF COLLABORATION
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ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
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05 May 2025
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