Masterclass Certificate Assertiveness & Communication Skills
-- viewing nowThe Masterclass Certificate in Assertiveness & Communication Skills is a comprehensive course designed to empower learners with essential communication tools for professional and personal growth. This program highlights the importance of assertive communication, enabling learners to express their thoughts, needs, and feelings confidently and respectfully.
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Course Details
• Understanding Assertiveness: Definition, Benefits & Common Misconceptions
• The Power of Effective Communication: Listening, Feedback & Non-Verbal Cues
• Assertive Communication Techniques: "I" Statements, Broken Record & Fogging
• Assertiveness in Conflict Resolution: Negotiation, Mediation & Collaboration
• Overcoming Obstacles to Assertiveness: Low Self-Esteem, Anger Management & Passive-Aggressiveness
• Building Healthy Relationships through Assertiveness: Boundaries, Empathy & Respect
• Assertiveness in the Workplace: Leadership, Teamwork & Work-Life Balance
• Assertive Parenting & Child Communication: Positive Discipline, Active Listening & Conflict Management
• Assertiveness in Social Situations: Small Talk, Networking & Handling Criticism
• Practicing Assertiveness through Role-Play & Real-Life Scenarios
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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