Masterclass Certificate Assertiveness & Communication Skills
-- ViewingNowThe Masterclass Certificate in Assertiveness & Communication Skills is a comprehensive course designed to empower learners with essential communication tools for professional and personal growth. This program highlights the importance of assertive communication, enabling learners to express their thoughts, needs, and feelings confidently and respectfully.
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⢠Understanding Assertiveness: Definition, Benefits & Common Misconceptions
⢠The Power of Effective Communication: Listening, Feedback & Non-Verbal Cues
⢠Assertive Communication Techniques: "I" Statements, Broken Record & Fogging
⢠Assertiveness in Conflict Resolution: Negotiation, Mediation & Collaboration
⢠Overcoming Obstacles to Assertiveness: Low Self-Esteem, Anger Management & Passive-Aggressiveness
⢠Building Healthy Relationships through Assertiveness: Boundaries, Empathy & Respect
⢠Assertiveness in the Workplace: Leadership, Teamwork & Work-Life Balance
⢠Assertive Parenting & Child Communication: Positive Discipline, Active Listening & Conflict Management
⢠Assertiveness in Social Situations: Small Talk, Networking & Handling Criticism
⢠Practicing Assertiveness through Role-Play & Real-Life Scenarios
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