Advanced Certificate Social Media & Customer Relationship Management
-- viewing nowThe Advanced Certificate in Social Media & Customer Relationship Management is a comprehensive course designed to empower professionals with the latest strategies and tools to excel in today's digital landscape. This certification focuses on the critical areas of social media and customer relationship management, equipping learners with essential skills demanded by top-tier organizations worldwide.
2,792+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Social Media Listening & Monitoring
• Social Media Analytics
• Customer Relationship Management (CRM) Fundamentals
• CRM Strategies for Social Media
• Social Media Customer Service
• Social Media Content Strategy
• Social Media Advertising Fundamentals
• Social Media & Influencer Marketing
• Social Media Data Privacy & Security
• Advanced CRM Analytics & Reporting
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate