Advanced Certificate Social Media & Customer Relationship Management

Name: Advanced Certificate Social Media & Customer Relationship Management
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The Advanced Certificate in Social Media & Customer Relationship Management is a comprehensive course designed to empower professionals with the latest strategies and tools to excel in today's digital landscape. This certification focuses on the critical areas of social media and customer relationship management, equipping learners with essential skills demanded by top-tier organizations worldwide.

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AboutThisCourse

In the era of hyper-connectivity, understanding social media's influence on business strategies and customer relationships is vital for career advancement. This course dives deep into harnessing the power of social media platforms, data-driven insights, and customer-centric approaches to drive growth and maximize ROI. Learners will gain hands-on experience in creating engaging content, managing online communities, and measuring campaign performance. By completing this advanced certificate program, professionals demonstrate their commitment to staying updated on industry best practices and their ability to leverage social media and CRM technologies to achieve business objectives. This investment in skill development will not only enhance current job responsibilities but also open doors to exciting new opportunities in various industries.

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CourseDetails

• Social Media Listening & Monitoring
• Social Media Analytics
• Customer Relationship Management (CRM) Fundamentals
• CRM Strategies for Social Media
• Social Media Customer Service
• Social Media Content Strategy
• Social Media Advertising Fundamentals
• Social Media & Influencer Marketing
• Social Media Data Privacy & Security
• Advanced CRM Analytics & Reporting

CareerPath

This section showcases an Advanced Certificate in Social Media & Customer Relationship Management, featuring a 3D pie chart that highlights relevant statistics on job market trends, salary ranges, or skill demand in the UK. The chart is responsive and adaptable to all screen sizes, with a transparent background and no added background color. The 3D pie chart consists of four primary roles within the Advanced Certificate program. The first role is 'Social Media Specialist', accounting for 40% of the chart's representation. The second role is 'Content Writer', responsible for 25% of the chart's representation. The third role is 'SEO Specialist', holding a 20% share, and the final role is 'Customer Support Specialist', with a 15% share. Each role is illustrated with distinct colors, enhancing the visual understanding of the chart's data. The chart's dimensions are set to 100% width and a height of 400px, ensuring optimal responsiveness for various screen sizes.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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ADVANCED CERTIFICATE SOCIAL MEDIA & CUSTOMER RELATIONSHIP MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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