Executive Development Programme in Retail Performance Management & Measurement
-- viewing nowThe Executive Development Programme in Retail Performance Management & Measurement is a certificate course designed to empower retail professionals with the skills to drive business success. This programme emphasizes the importance of data-driven decision making, strategic planning, and performance measurement in the retail industry.
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Course Details
• Retail Performance Metrics: Understanding key performance indicators (KPIs) in retail, including sales per square foot, conversion rate, and customer satisfaction score.
• Financial Management in Retail: Analyzing financial statements, managing budgets, and forecasting revenue for retail organizations.
• Retail Operations Management: Overseeing store operations, supply chain management, and inventory control.
• Employee Engagement and Performance: Strategies for motivating and retaining employees, performance measurement and evaluation.
• Customer Experience Management: Techniques for improving customer satisfaction, loyalty, and advocacy.
• Retail Marketing and Sales: Developing and implementing marketing and sales strategies, including customer segmentation and targeting.
• Retail Analytics and Data-Driven Decision Making: Utilizing data analysis and business intelligence tools to inform decision making and improve performance.
• Change Management in Retail: Leading organizational change, including technology adoption and process improvement.
• Retail Industry Trends and Innovations: Staying current with industry trends, emerging technologies, and best practices.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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