Professional Certificate in Customer Relationship Management & AI
-- ViewingNowThe Professional Certificate in Customer Relationship Management (CRM) & AI is a comprehensive course that equips learners with essential skills for career advancement in today's data-driven economy. This course is of paramount importance as it bridges the gap between traditional CRM and cutting-edge AI technologies, providing a competitive edge in the job market.
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โข Unit 1: Introduction to Customer Relationship Management (CRM) & AI
โข Unit 2: CRM Strategies and Best Practices
โข Unit 3: AI Fundamentals and Applications in CRM
โข Unit 4: Data Analysis and CRM
โข Unit 5: AI-Powered CRM Tools and Software
โข Unit 6: Customer Segmentation and Personalization with AI
โข Unit 7: AI-Driven Customer Service and Support
โข Unit 8: Sales and Marketing Automation with AI
โข Unit 9: Ethics and Privacy in AI-Driven CRM
โข Unit 10: Future Trends and Innovations in CRM and AI
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