Professional Certificate in Customer Relationship Management & AI

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The Professional Certificate in Customer Relationship Management (CRM) & AI is a comprehensive course that equips learners with essential skills for career advancement in today's data-driven economy. This course is of paramount importance as it bridges the gap between traditional CRM and cutting-edge AI technologies, providing a competitive edge in the job market.

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In an era where businesses strive to deliver personalized customer experiences, CRM & AI skills are in high demand. This course teaches learners how to leverage AI algorithms and machine learning techniques to analyze customer data, optimize marketing strategies, and enhance customer engagement. By the end of this course, learners will have gained hands-on experience in CRM software, AI-powered chatbots, and predictive analytics tools. They will be able to design and implement CRM strategies that drive business growth, making them valuable assets in various industries, including marketing, sales, and customer service.

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โ€ข Unit 1: Introduction to Customer Relationship Management (CRM) & AI
โ€ข Unit 2: CRM Strategies and Best Practices
โ€ข Unit 3: AI Fundamentals and Applications in CRM
โ€ข Unit 4: Data Analysis and CRM
โ€ข Unit 5: AI-Powered CRM Tools and Software
โ€ข Unit 6: Customer Segmentation and Personalization with AI
โ€ข Unit 7: AI-Driven Customer Service and Support
โ€ข Unit 8: Sales and Marketing Automation with AI
โ€ข Unit 9: Ethics and Privacy in AI-Driven CRM
โ€ข Unit 10: Future Trends and Innovations in CRM and AI

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่Žทๅพ—่Œไธš่ฏไนฆ

็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
PROFESSIONAL CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT & AI
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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