Professional Certificate in Twitter for Support Teams
-- ViewingNowThe Professional Certificate in Twitter for Support Teams is a valuable course designed to equip learners with the essential skills needed to manage and leverage Twitter for customer support in the modern digital landscape. In today's fast-paced business world, the importance of social media as a customer support channel cannot be overstated.
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โข Understanding Twitter for Support Teams
โข Setting Up a Twitter Account for Support
โข Creating a Winning Twitter Support Strategy
โข Tweeting: Best Practices and Engagement Techniques
โข Handling Customer Queries and Complaints on Twitter
โข Monitoring and Measuring Twitter Support Performance
โข Utilizing Twitter Tools for Efficient Support
โข Building a Strong Twitter Support Community
โข Security and Privacy for Twitter Support Teams
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