Executive Development Programme in Mobile CX Roadmap Development
-- ViewingNowThe Executive Development Programme in Mobile CX Roadmap Development certificate course is a comprehensive program designed to meet the growing industry demand for experts in mobile customer experience (CX). This course emphasizes the importance of creating mobile-centric CX strategies that drive business growth and customer engagement.
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โข Mobile CX Strategy Development: Understanding the customer experience (CX) in a mobile context, and learning how to develop a mobile CX strategy that aligns with business goals.
โข User Research and Personas: Learning how to conduct user research to inform mobile CX roadmap development, and how to create user personas to represent target mobile users.
โข Mobile Design Thinking: Understanding the principles of design thinking in a mobile context, and learning how to apply them to mobile CX roadmap development.
โข Mobile UX/UI Design: Learning the best practices for mobile user experience (UX) and user interface (UI) design, and how to apply them to mobile CX roadmap development.
โข Mobile Analytics and Metrics: Understanding the key mobile analytics and metrics to track, and learning how to use data to inform mobile CX roadmap development.
โข Mobile Development Technologies: Learning about the latest mobile development technologies and platforms, and how to use them to build mobile CX roadmaps.
โข Mobile Testing and QA: Understanding the importance of testing and quality assurance (QA) in mobile CX roadmap development, and learning how to implement effective testing and QA strategies.
โข Mobile CX Roadmap Delivery: Learning how to deliver a mobile CX roadmap to stakeholders, and how to measure the success of mobile CX roadmap implementation.
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