Executive Development Programme in Mobile CX Roadmap Development

Name: Executive Development Programme in Mobile CX Roadmap Development
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The Executive Development Programme in Mobile CX Roadmap Development certificate course is a comprehensive program designed to meet the growing industry demand for experts in mobile customer experience (CX). This course emphasizes the importance of creating mobile-centric CX strategies that drive business growth and customer engagement.

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AboutThisCourse

By enrolling in this course, learners will acquire essential skills in Mobile CX Roadmap Development, equipping them with the knowledge to design and implement successful mobile CX strategies. The course covers various topics, including Mobile UX Design, Customer Journey Mapping, Mobile Analytics, and CX Metrics. In today's digital age, a mobile-first approach is critical to business success. This course will provide learners with the tools and techniques necessary to create exceptional mobile CX, setting them apart in their careers and making them highly valuable to employers. By completing this program, learners will be well-equipped to take on leadership roles in Mobile CX Development and drive business growth in the mobile-centric world.

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CourseDetails

• Mobile CX Strategy Development: Understanding the customer experience (CX) in a mobile context, and learning how to develop a mobile CX strategy that aligns with business goals.

• User Research and Personas: Learning how to conduct user research to inform mobile CX roadmap development, and how to create user personas to represent target mobile users.

• Mobile Design Thinking: Understanding the principles of design thinking in a mobile context, and learning how to apply them to mobile CX roadmap development.

• Mobile UX/UI Design: Learning the best practices for mobile user experience (UX) and user interface (UI) design, and how to apply them to mobile CX roadmap development.

• Mobile Analytics and Metrics: Understanding the key mobile analytics and metrics to track, and learning how to use data to inform mobile CX roadmap development.

• Mobile Development Technologies: Learning about the latest mobile development technologies and platforms, and how to use them to build mobile CX roadmaps.

• Mobile Testing and QA: Understanding the importance of testing and quality assurance (QA) in mobile CX roadmap development, and learning how to implement effective testing and QA strategies.

• Mobile CX Roadmap Delivery: Learning how to deliver a mobile CX roadmap to stakeholders, and how to measure the success of mobile CX roadmap implementation.

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN MOBILE CX ROADMAP DEVELOPMENT

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London School of International Business (LSIB)

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05 May 2025

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