Advanced Certificate in Journey Mapping with Data
-- ViewingNowThe Advanced Certificate in Journey Mapping with Data course is a comprehensive program designed to equip learners with the essential skills needed to excel in customer experience (CX) management. This course is of utmost importance in today's business landscape where customer satisfaction is a top priority for organizations worldwide.
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โข Journey Mapping Foundations
โข Data Analysis for Customer Journeys
โข Designing Journey Mapping Workshops
โข Quantitative Data Collection Techniques
โข Qualitative Data Collection Techniques
โข Data Visualization in Journey Mapping
โข Implementing Data-Driven Journey Maps
โข Measuring and Evaluating Journey Mapping Success
โข Advanced Journey Mapping Case Studies
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