Executive Development Programme in Immersive CX & Design
-- ViewingNowThe Executive Development Programme in Immersive CX & Design is a certificate course that holds immense importance in today's experience-driven economy. The course focuses on Customer Experience (CX) and Design, two critical areas that significantly impact business growth and customer loyalty.
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โข Immersive Customer Experience (CX) Design Fundamentals
โข Design Thinking for CX Strategy
โข User Research and Data Analysis in CX Design
โข Customer Journey Mapping and Touchpoint Optimization
โข Emotion and Behavior Modeling in CX Design
โข Prototyping and Iterative Design in CX
โข CX Metrics and Analytics
โข Implementing and Scaling Immersive CX Design
โข Leading Organizational Change for CX Transformation
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