Executive Development Programme in Immersive CX & Design

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The Executive Development Programme in Immersive CX & Design is a certificate course that holds immense importance in today's experience-driven economy. The course focuses on Customer Experience (CX) and Design, two critical areas that significantly impact business growth and customer loyalty.

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With the increasing industry demand for professionals who can create immersive experiences, this programme equips learners with essential skills to drive innovation and improve CX strategies. It provides a comprehensive understanding of design thinking, user experience (UX), and service design, enabling learners to craft seamless and engaging experiences across various touchpoints. By enrolling in this course, learners can enhance their career advancement opportunities in various industries, such as technology, finance, healthcare, and retail. The course content is curated to help professionals develop strategic thinking, problem-solving, and leadership skills, empowering them to lead cross-functional teams and deliver exceptional results.

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โ€ข Immersive Customer Experience (CX) Design Fundamentals
โ€ข Design Thinking for CX Strategy
โ€ข User Research and Data Analysis in CX Design
โ€ข Customer Journey Mapping and Touchpoint Optimization
โ€ข Emotion and Behavior Modeling in CX Design
โ€ข Prototyping and Iterative Design in CX
โ€ข CX Metrics and Analytics
โ€ข Implementing and Scaling Immersive CX Design
โ€ข Leading Organizational Change for CX Transformation

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN IMMERSIVE CX & DESIGN
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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