Executive Development Programme in Actionable Listening Insights
-- ViewingNowThe Executive Development Programme in Actionable Listening Insights is a certificate course designed to enhance listening skills critical for professional success. With the modern workplace emphasizing communication, this course empowers learners to understand and respond to information effectively.
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Here is an actionable listening insights executive development programme curriculum:
โข Foundations of Active Listening: Developing critical listening skills and understanding the importance of listening in leadership. Learning to differentiate between hearing and active listening, and the impact of effective listening on communication and relationships.
โข The Listening Mindset: Exploring the listener's mindset and the role of emotions, biases, and assumptions in effective listening. Understanding how to cultivate a growth mindset and empathetic listening skills.
โข Effective Questioning Techniques: Mastering the art of asking open-ended questions to encourage dialogue and active listening. Learning how to probe for deeper understanding and build trust with others.
โข Nonverbal Communication and Body Language: Understanding body language and nonverbal cues to enhance active listening. Learning how to interpret nonverbal communication and use it to build rapport and trust.
โข Listening in Virtual Spaces: Adapting listening skills for virtual communication and understanding the unique challenges and opportunities of remote communication. Learning to overcome distractions and build engagement in virtual meetings.
โข Conflict Resolution and Listening: Developing listening skills for effective conflict resolution. Understanding how to de-escalate tense situations, manage emotions, and build trust in conflict resolution.
โข Feedback and Active Listening: Mastering the art of giving and receiving feedback through active listening. Understanding how to provide constructive feedback, handle criticism, and build a feedback culture within an organization.
โข Actionable Listening Insights for Business: Applying active listening insights to business scenarios. Understanding how to use active listening to improve sales, negotiations, and customer service.
โข Measuring Listening Impact: Measuring the impact of active listening on communication, relationships, and business outcomes. Learning to create metrics and track progress towards active listening goals.
โข Advanced Listening Strategies: Developing advanced listening strategies for complex business scenarios. Understanding how to use active
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