Executive Development Programme in Actionable Listening Insights
-- ViewingNowThe Executive Development Programme in Actionable Listening Insights is a certificate course designed to enhance listening skills critical for professional success. With the modern workplace emphasizing communication, this course empowers learners to understand and respond to information effectively.
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Here is an actionable listening insights executive development programme curriculum:
⢠Foundations of Active Listening: Developing critical listening skills and understanding the importance of listening in leadership. Learning to differentiate between hearing and active listening, and the impact of effective listening on communication and relationships.
⢠The Listening Mindset: Exploring the listener's mindset and the role of emotions, biases, and assumptions in effective listening. Understanding how to cultivate a growth mindset and empathetic listening skills.
⢠Effective Questioning Techniques: Mastering the art of asking open-ended questions to encourage dialogue and active listening. Learning how to probe for deeper understanding and build trust with others.
⢠Nonverbal Communication and Body Language: Understanding body language and nonverbal cues to enhance active listening. Learning how to interpret nonverbal communication and use it to build rapport and trust.
⢠Listening in Virtual Spaces: Adapting listening skills for virtual communication and understanding the unique challenges and opportunities of remote communication. Learning to overcome distractions and build engagement in virtual meetings.
⢠Conflict Resolution and Listening: Developing listening skills for effective conflict resolution. Understanding how to de-escalate tense situations, manage emotions, and build trust in conflict resolution.
⢠Feedback and Active Listening: Mastering the art of giving and receiving feedback through active listening. Understanding how to provide constructive feedback, handle criticism, and build a feedback culture within an organization.
⢠Actionable Listening Insights for Business: Applying active listening insights to business scenarios. Understanding how to use active listening to improve sales, negotiations, and customer service.
⢠Measuring Listening Impact: Measuring the impact of active listening on communication, relationships, and business outcomes. Learning to create metrics and track progress towards active listening goals.
⢠Advanced Listening Strategies: Developing advanced listening strategies for complex business scenarios. Understanding how to use active
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