Executive Development Programme in Elevating Customer Relationships
-- ViewingNowThe Executive Development Programme in Elevating Customer Relationships is a certificate course designed to enhance professionals' ability to build and maintain strong customer relationships. In today's customer-centric world, this skill is essential for career advancement and business success.
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โข Understanding Customer Relationship Management (CRM)
โข Importance of Customer Experience (CX) in Business Success
โข Strategies for Effective Customer Segmentation and Targeting
โข Enhancing Customer Engagement through Personalization and Relevance
โข Building Long-Term Customer Loyalty and Advocacy
โข Leveraging Customer Data and Analytics for Informed Decision Making
โข Implementing a Customer-Centric Culture within the Organization
โข Managing and Resolving Customer Complaints and Conflicts
โข Utilizing Technology and Digital Tools to Elevate Customer Relationships
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