Executive Development Programme in Elevating Customer Relationships

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The Executive Development Programme in Elevating Customer Relationships is a certificate course designed to enhance professionals' ability to build and maintain strong customer relationships. In today's customer-centric world, this skill is essential for career advancement and business success.

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AboutThisCourse

This programme is in high demand across industries as it equips learners with the essential skills to understand customer needs, provide excellent service, and build long-term relationships. It offers a comprehensive curriculum covering topics such as customer psychology, communication strategies, and conflict resolution. By the end of the course, learners will have gained a deep understanding of the principles of customer relationship management and will be able to apply these skills in their roles to drive customer satisfaction, loyalty, and business growth. This programme is an excellent opportunity for professionals looking to elevate their careers and make a significant impact in their organizations.

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CourseDetails

• Understanding Customer Relationship Management (CRM)
• Importance of Customer Experience (CX) in Business Success
• Strategies for Effective Customer Segmentation and Targeting
• Enhancing Customer Engagement through Personalization and Relevance
• Building Long-Term Customer Loyalty and Advocacy
• Leveraging Customer Data and Analytics for Informed Decision Making
• Implementing a Customer-Centric Culture within the Organization
• Managing and Resolving Customer Complaints and Conflicts
• Utilizing Technology and Digital Tools to Elevate Customer Relationships

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN ELEVATING CUSTOMER RELATIONSHIPS
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London School of International Business (LSIB)
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05 May 2025
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